1. Text size:

  2. Contrast:

Anti-Social behaviour and nuisance

Anti-Social behaviour and nuisance


We all want to enjoy our home and surroundings happy and hassle free.   But often we have different ideas of what is acceptable behaviour.

One person's enjoyment of music can be another's unbearable noise. Keen gardeners can be upset by a neighbour's total lack of gardening interest. Often we have to accept that we need to live together and accept differences in lifestyle.

But sometimes these differences can tip over to become anti-social behaviour.  People don’t get on, or they suffer great distress because of how other people behave.  It is at times like these that action needs to be taken and we may be able to help.


What is anti-social behaviour?

It is when someone acts in a way to cause alarm, harassment or distress to someone who isn’t part of their family or home. To be classed as anti-social, the behaviour must usually happen more than once, carry on over time and be something that could be stopped.

Anti social behaviour includes:

  • Hate related incidents like racist, homophobic and other discriminatory acts

  • Taking, dealing or buying illegal drugs

  • Verbal abuse

  • Harassment

  • Intimidation

  • Violence or threats of violence

  • Loud noise

  • Criminal damage

  • Grafitti

You can help to prevent problems from arising by following some simple advice.

  • Keep noise from a radio, a hi-fi, a TV, domestic cleaning or DIY activities to acceptable levels at reasonable hours.
  • Do not put equipment against shared walls, and if you live in a flat place it on a rubber mat or carpet to reduce the vibration.

  • Show consideration for your neighbours and the community in which you live.


What can you do if you experience anti-social behaviour?

Talk to the person as they may not know they’re upsetting you. You may be able to sort out personal disagreements and everyday problems just by talking about it. When you do talk to the person about it, remember to:

  • Be calm and friendly and show you're happy to hear their point of view

  • Listen to what your they have to say

  • Try not to interrupt when they're talking

  • Stay in control and don't shout

  • Don't be abusive or aggressive

  • Politely walk away if you feel the person is becoming unreasonable.

  • Let us know so we can help


What we can do to help you if you experience anti-social behaviour?

We can:

  • Listen to you and find out more about the problem

  • Be clear about what we can and can’t do

  • Agree an action plan with you to let you know what we'll do and what you'll do

  • Take action using informal methods through to tenancy enforcement and other court action, depending on the problem

  • Keep you informed of our progress and action taken

  • Bring in the expertise of other agencies if needed, for example the local council, the Police, or other local community and support groups

  • Recommend you take independent advice if needed

  • Deal with urgent repairs and try to remove offensive graffiti as soon as possible.

  • Offer support to everyone involved if they want it so we can find a resolution.


We would like to place cookies on your computer to make your experience of our website faster and more convenient. To find out more, please refer to our privacy policy . If you do not choose to accept cookies, some parts of this site may not work properly.

Please choose a setting: