Ending your tenancy
Your tenancy is a legal document and you need to give written notice to end it. We can usually accept notification of your intention to end your tenancy by telephone or in person providing that you follow it up in writing.
The amount of notice you need to give will be stated in your tenancy agreement. It is usually four weeks for general needs residents and 2 months for intermediate rented or rent to homebuy properties. You can give more notice than this if you wish.
If you are not sure how much notice you need to give please ask us.
You can this Termination Form (4 weeks) [pdf] 85KB to give us notice to end your tenancy. You will need to print it off, fill it in and post it back to us. Your notice period will not begin until we have received written notice from you.
When we receive notification of your intention to end your tenancy we will write to you confirming the date that your tenancy will end and explaining the arrangements for returning the keys. You may also receive details at a pre-termination inspection appointment.
We will advise you how to your return your keys. If you post them to us we recommend that you use a service such as Royal Mail Recorded Delivery or Special Delivery to ensure they are delivered safely.
You remain responsible for paying your rent until your notice has expired and you have returned the keys to us.
When you leave your home you should ensure that you:
- Remove all of your personal belongings and any rubbish from the property. Don’t forget gardens, lofts, garages or sheds.
- Carry out any repairs for which you are responsible
- Leave the property secure – close and lock all doors and windows.
- Clean out the kitchen cupboards, wash dow and wipe all work surfaces.
- Clean the toilets, sinks and baths
- Wash floors and wipe windowsills
- Vacuum any carpets being left
- Cap off washing machine waste
If you do not leave the property in an acceptable condition you will be charged the costs we incur as a result.