Supported Housing Officer

You will work as part of Elim’s Supported Families service to deliver psychologically informed housing and support services to vulnerable parents who have a background of homelessness. While living in the service, parents are supported to develop their independent living skills and linked in with a network of service providers as necessary. Our Supported Housing Officers work with parents to secure more permanent suitable move-on accommodation and support them to develop the skills to maintain their tenure successfully and contribute positively to the communities in which they live.

This is a high support service that delivers support to some of the city’s most vulnerable parents. You will work to a shift pattern that cover the hours of 0800-1800, either 0800-1600 or 1000 – 1800, Monday to Friday including all bank holidays, and at times may be lone working following a full induction and training.

• You will establish and maintain trusting relationships with parents, maintaining regular contact and facilitating a co -produced planned programme of support.
• Assess and identify the strengths, support needs and risks of parents in line with organisational Support Delivery and Risk Management procedures
• Assist parents to identify and access appropriate move on accommodation
• Promote opportunities and encourage the raising of aspirations of the parents you support in education, training and employment
• Work in partnership with external agencies to safeguard and facilitate the effective delivery of support and improve outcomes for those receiving our services

• Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required
• Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services
• Empathy with the causes of homelessness for vulnerable parents and the barriers they face.
• Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment
• Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software

• 25 days annual holiday rising to 30 days.
• Paid day off for your birthday.
• Access to training and career development through Elim Skills Academy
• Company pension.
• Life Assurance.
• Health cash plan, which includes discounts to a wide range of shops and services.
• Free onsite car parking
• Bank holidays paid at time and a half