Repairs and Maintenance

Find useful information about our repairs and maintenance procedures.

Grounds Maintenance & Cleaning

View the communal cleaning and grounds maintenance for our general needs properties.

Rent and Service Charges

Depending on what type of property you own, you might pay rent, service charges or administration costs.

Financial Assistance

Everyone needs help once in a while, and the benefits system is there to help people when they’re not working, can’t work or are on a low income.

Resident Handbook

Everything you need to know about your home.

Your Customer Portal

- Coming Soon -

Information & Policies

Find policies and documents all in one place.

Home Safety

Find our how we keep our residents and contractors safe.

Our Performance

View our progress so far.....

Get Involved

Find out how to get involved.....

Customer Scrutiny Group

Find out more about our brand new customer scrutiny group, which will be made up of Elim Housing Association customers.

Complaints & Feedback

For complaints and feedback please fill in the contact form under this link.

Anti-Social Behaviour (ASB)

Find out about ASB and how to report it.

Damp, Mould & Condensation

Find useful information about damp, mould and condensation.

Tenant Satisfaction Measures

Read our latest survey results.