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Contact us

Contact us


Head office

Our head office is open from 9.00am to 5.15pm Monday to Friday.

Units 3 & 4, Pinkers Court,
Briarlands Office Park, Gloucester Road,
Rudgeway, South Gloucestershire
BS35 3QH

Tel:      01454 411172

Email:  info@elimhousing.co.uk


When you call this number you will be given 6 options so that you call can be directed to the appropriate team.  If you know the which team you wish to speak to, you can enter this as soon as you hear the recorded message.

     Option 3: Repairs                                                Option 4: Housing & rent queries 

     Option 5: Development including Defects            Option 6: HR

     Option 7: Finance                                                Option 8: Any other query   


If you know the extension number of the person you wish to speak with, press the * button on your phone and then enter it.  Again, you can do this as soon as you hear the recorded message.

Download contact details for support project offices [pdf] 11KB


Emergency repairs out of office hours

If you have an emergency repair this can be reported outside of office hours by calling 0808 169 2910.

Read more about types of repairs including what is considered an emergency repair.

For other urgent concerns you may find these contacts useful:   Useful contacts[pdf] 152KB



Other contact information

If you are interested in supplying goods and services to us please see our Supplier area

Alternatively you can contact us via our Feedback form.


Where to find us


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Your Housing Officer


George Beasant

(01454 411172 ext 216)

Bristol BS1, Bristol BS2, North Somerset, South Glos or Birmingham


Charlotte Paine

(01454 411172 ext 228)

Bristol BS3 upwards, Cheltenham, Gloucester or South Wales


Lisa Rogers

(01934 643790)

All Gypsy & Traveller pitches or sites








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